Our Online Healthcare Management Curriculum is designed by health services experts to ensure maximum career relevance. You’ll develop a unique combination of practical skills and theoretical knowledge, empowering you to stand out from the crowd and take the next step in your profession.
OR110 - Achieving Academic Excellence
Achieve your true potential! This course will help you sharpen existing skills, build on your strengths, and discover the best ways to learn. You'll identify your learning styles, learn new behaviors to ensure college success, and maximize your learning as you complete your program of study.
By the end of this course, you'll be able to do the following:
Identify personal strengths and traits used to succeed in motivating and setting goals to complete higher education.
Describe the requirements for successful online learning.
Discuss the value of goal setting and time management.
Explain methods to achieve effective reading comprehension and note-taking.
Recognize effective academic writing and types of plagiarism.
Describe strategies for online testing.
Explain the role of critical thinking in problem solving.
Identify the necessary skills for successful online research.
Credit Hours: 3
C10 - Introduction to Computers
Introduction to Computers provides you with foundational skills and knowledge needed for today's technology-based careers. You'll learn the components of systems—from the CPU and memory to input devices and peripherals—and how these components interact with an operating system to perform critical tasks. Keeping current with fast-changing computer technologies, this course will discuss the computer technologies today that are allowing the creation of a virtualized mobile workforce. It will explore how computers connect to the internet, what services can be found online, and what dangers exist in the form of viruses, Trojans, and other malware. The course will also familiarize you with the basics of today's office productivity applications and help to establish a foundation for working with these different types of applications, including spreadsheets and presentation-creation tools.
By the end of this course, you'll be able to do the following:
Identify all of the major types of computing devices and their internal and external components.
Compile a list of the various computer operating systems that are utilized today and identify characteristics about each one.
Relate the various cloud-based technologies to the virtual and remote abilities that are utilized in a professional environment.
Describe modern office productivity suite applications.
Illustrate basic office software tasks using Microsoft Excel, PowerPoint, and OneNote.
Characterize the role computer networking plays in society and identify current networking technologies.
List the hardware components, software applications, and IT protocols that make the internet possible today.
Apply basic maintenance tasks on your computer to combat viruses, malware, and computing inefficiencies.
Credit Hours: 3
EN120 - English Composition I
This course offers an introduction to basic writing skills that are especially relevant to academic assignments. The course focuses on APA paragraph development and organization in conjunction with a review of basic grammar and mechanics. The course also covers basic techniques for critically editing and revising one's work.
By the end of this course, you'll be able to do the following:
Use appropriate style, grammar, and mechanics in writing assignments.
Compose a strong paragraph with attention to the following: topic sentences; and effective use of transitions.
Identify and use a variety of essay structures, including expository, descriptive, narrative, comparison and contrast, and persuasion/argumentative.
Organize, develop, and produce a fully developed five-paragraph essay.
Differentiate and apply correct techniques for prewriting, writing, and proofreading using a variety of styles.
Correctly apply the rules of APA for use in direct or indirect quotations and reference citations.
Credit Hours: 3
SO245 - Social Impact of Technology
This course provides an overview of technological advances over the span of human history. Topics include the interrelationship of technology and culture; ethics and morals as they relate to technological progress; energy; ecology; demography; war and politics; and the unintended consequences of globalization, including social inequality, climate change, and global warming.
By the end of this course, you'll be able to do the following:
Explain how technology and culture are interrelated, and outline technological advances from ancient times to the present.
Discuss different perspectives on ethics and morals as they relate to technological applications.
Explain basic concepts related to energy, including the pros and cons of nonrenewable and renewable sources of energy.
Discuss basic concepts of ecology, including the environmental challenges of global warming and climate change.
Explain basic concepts of demography, especially as they apply to population growth.
Describe how war and politics have affected nations as they adapted to advances in technologies.
Explain the origins of global inequality, including colonialism and capitalism.
Discuss different approaches to measuring the evolution of technologies, the unintended consequences of globalization, and the prospects of a paradigm shift.
Credit Hours: 3
H03 - Medical Terminology
This course will familiarize you with medical terminology and the structure of the human body. Lessons are organized based on the systems of the human body: integumentary, skeletal, muscular, digestive, cardiovascular, blood and lymphatic, respiratory, urinary, endocrine, nervous, and reproductive systems. The special senses, oncology, radiology, nuclear medicine, and mental health are also discussed.
By the end of this course, you'll be able to do the following:
Explain the basic principles of medical word building and describe the organization of the human body.
Define and apply medical terminology associated with the integumentary, skeletal, and muscular systems.
Describe and apply medical terminology associated with the digestive, cardiovascular, blood, and lymphatic systems.
Describe the structure, components, and pathology of the respiratory and nervous systems.
Explain the structure, components, and pathology of the urinary and endocrine systems as well as the diagnosis, pathology, and treatment of these systems.
Examine the structure, components, and pathology of the eyes and ears of the human body.
Describe the structure, components, and pathology of the male and female reproductive systems and the diagnosis, pathology, and treatment of these systems.
Describe the basic diagnostic procedures, laboratory tests, and imaging techniques associated with oncology, radiology, and nuclear medicine, and the symptoms, contributing factors, and diagnosis and treatment procedures for mental disorders.
Credit Hours: 3
EN130 - English Composition II
The ability to communicate well is essential to success in any professional environment. English Composition II is organized to provide you with a broad understanding of multiple types of written communication. Far from being just academic exercises, formal writing skills allow you to relate to the world in ever-increasing ways. Simply put, good writing is good thinking. As you master various techniques of effective writing, you'll note a change in the way you process information, and those around you (including your employer) will also note the transformation.
English Composition II begins with the assumption that you've attained basic writing skills through completion of English Composition I. So, in fact, English Composition II is a continuation of English Composition I. In that light, you'll be expected to access and review basic concepts covered in English Composition I and, in particular, the sections on grammar and mechanics.
English Composition II begins by offering you tips on college writing, active reading, and study strategies at the college level. Next, you'll explore the framework for drafting a college essay, including elaborate explorations for finding a topic, assessing your audience, and determining the purpose of your essay as you identify its thesis and craft a thesis statement.
Next, because college essays often require research, you'll be introduced to strategies for finding and using sources. Based on this preparatory foundation, you'll be challenged to analyze essays in all of the various rhetorical modes, which, in turn, will prepare you to write college-level essays for these different patterns of development.
The balance of this online text is devoted to the specifics of reading, analyzing, and writing college-level essays, including description, narration, illustration, process analysis, comparison and Contrast, classification and Division, definition, cause and Effect, argument, and business applications.
By the end of EN130, you'll be able to do the following:
Describe the nature of academic writing at the college level.
Understand and apply the principles of active reading.
Comprehend and apply the structure of a college essay.
Develop an essay thesis that's supported by facts, authorities, and examples.
Apply the principles of revision and editing.
Write an academic essay supported by relevant and credible sources.
Critically evaluate essays in all of these patterns of development:
Narrative, Descriptive, Illustration, Process, Comparison and contrast, Definition, Classification and division, Cause and effect, Argument.
Create effective, engaging, and informative essays in all of these patterns of discourse through the following:
A deep understanding of the writing process; Organizing an essay in terms of space order, time order, or order of importance; Creating attention-getting introductions and memorable conclusions; Using facts, logical reasoning, examples, and authorities to support your thesis; Identifying and avoiding logical fallacies; Effectively applying the techniques of persuasion; Blending two or more patterns of development in a single essay.
Credit Hours: 3
General Education Elective (Science 100-200 Level)
H01 - Medical Office Management I
This course will provide you with an introduction to the administrative activities of a private medical practice, hospital office, or clinic department. You'll learn how to schedule appointments, follow OSHA standards and universal precautions, differentiate between government and commercial health insurance programs, maintain patient records, ensure HIPAA compliance, perform billing and coding duties, and follow typical office management procedures.
By the end of this course, you'll be able to do the following:
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Examine the history of modern medicine and the profession of medical assisting, including educational opportunities, accrediting agencies, and administrative and clinical competencies related to medical assistants.
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Describe the role of the medical office professional with regard to legal and ethical issues within the healthcare environment.
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Describe effective communication techniques and standard safety precautions to follow within the medical office.
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Describe office safety measures, medical waste, OSHA standards and guidelines, proper body mechanics, telephone techniques and triage, and handling difficult callers and emergency phone calls.
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Describe the typical duties required of medical office personnel, including patient greeting/reception, scheduling, drafting correspondence, and using office equipment, supplies, and computers.
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Manage and update patient medical records, and perform billing, collections, and financial management duties within the medical office.
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Demonstrate knowledge of government and commercial health insurance plans and outline diagnostic and procedural code assignment and claims processing procedures.
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Identify and discuss office and personnel management duties required of medical office managers.
Credit Hours: 3
H02 - Medical Office Management II
This course will provide you with an introduction to the clinical competencies required of medical assistants in various healthcare settings. You'll learn about infection control, vital signs, physical examinations, medical specialties, life span specialties, minor surgery, and medical emergencies. They will also learn about the clinical laboratory, microbiology, urinalysis, phlebotomy, hematology, pulmonary function, physical therapy and rehabilitation, pharmacology, patient education and nutrition, mental health, and career opportunities.
By the end of this course, you'll be able to do the following:
Identify standard precautions and conditions for infections and the normal values and ranges for various vital signs.
Describe the proper methods and techniques used to assist physicians with physical examinations and the conditions commonly encountered with medical specialties and life span specialties.
Identify surgical procedures and medical emergencies that occur in medical offices, and explain the medical assistant's role in both surgical and emergency preparation.
Describe the medical assistant's role in laboratory test preparation, microorganism testing, urinalysis, blood specimen collection, and blood chemistry testing.
Identify the preparation procedures and basic positions for X-rays and the function, operation, and maintenance procedures of an electrocardiograph machine.
Identify various pulmonary function tests, physical therapy modalities, and rehabilitation procedures for which a medical assistant may prepare a patient.
Calculate medication dosages using mathematical conversions, and describe the procedures for administering oral and parenteral medications.
Identify teaching strategies for patient education and nutritional guidance, diagnostic categories and therapies for mental disorders, and professional skills and career opportunities for medical assistants.
Credit Hours: 3
H06 - Health Records Management
This course introduces most of the records used in a medical office and health information management. You'll see examples of these records, study their contents, and learn how these records are used, shared, and stored by health information management professionals. You'll also learn about the relationships among these records and medical care, legal, insurance or billing concerns, and the fundamentals of health information systems.
By the end of this course, you'll be able to do the following:
Describe health information management (HIM) and the role of HIM professionals.
Describe the different types of filing methods used in the healthcare setting.
Explain the development and purpose of health record systems.
Describe the purpose, contents, and components of the health record.
Describe administrative and managerial support systems in relation to medical records processing.
Explain the concept of information systems and the electronic health record.
Discuss regulatory requirements for health record documentation and rationale for HIPAA privacy and security concepts.
Discuss other functions of health information management related to secondary health records, registries, and indexes.
Credit Hours: 3
General Education Elective (Behavioral/Social Science 100-200 Level)
General Education Elective (Humanities/Fine Arts 100-200 Level)
H04 - Anatomy and Physiology I
The anatomy and physiology of the human body is presented as an integrated science. Each major body system is described and analyzed to illustrate normal function as well as pathology. Topics include basic biochemical elements, skin, bone, muscles, the nervous system, the senses, and the endocrine system.
By the end of this course, you'll be able to do the following:
Analyze the basics characteristics and functions of the human anatomy and physiology.
Categorize the characteristics and functions performed by the muscular, integumentary, and nervous systems.
Prepare a report of a medical disorder using the mentioned software program.
Credit Hours: 3
H05 - Anatomy and Physiology II
This course will build on the knowledge you gained in Anatomy and Physiology I. After completing this course successfully, you'll have a solid foundation in anatomy and physiology. The course emphasizes critical information and explains difficult concepts in the assigned material.
By the end of this course, you'll be able to do the following:
Identify the characteristics and functions of the organs in various body systems.
Prepare a report of a medical disorder using the mentioned software program.
Prepare a lab assignment using the recorded screen captures for this assignment.
Credit Hours: 3
H07 - Medical Coding I
Medical billing is a crucial function in healthcare, and knowing how to code is an invaluable skill. In this course, you'll be introduced to the skills needed for correct billing in hospital outpatient clinic, inpatient, and physician office settings. Topics include the proper use of forms and billing guidelines to evaluate medical necessity. You'll also be introduced to various reimbursement methodologies and the claims billing process.
By the end of this course, you'll be able to do the following:
Discuss the history and impact of health insurance on the healthcare reimbursement process
Identify different types of facilities that employ allied health personnel and options available for certification
Identify the key elements of a managed care contract and the role HIPAA plays in the healthcare industry
Compare types and sources of health insurance
Explain the components of physician medical billing
Summarize the health insurance claims process
Identify the steps of the claims process
Compare reimbursement models
Explain the concept and goals of managed care
Explain Medicaid eligibility and benefits and the process of submitting Medicaid claims
Discuss Medicare challenges and processes, including fee schedules, provider reimbursement, fraud, and abuse
Compare the different components of billing and different types of benefits available to active duty members, veterans, and their family members
Discuss the history of workers' compensation and distinguish between federal workers' compensation and state workers' compensation
Credit Hours: 3
C17 - College Mathematics or MA240 - College Algebra*
College Mathematics focuses on the fundamental math concepts through the use of real-world scenarios and step-by-step instruction. You'll perform operations and problem-solving with whole numbers, fractions, percentages, and decimals. Units of time, weight, capacity, length, and mass are applied to mathematical calculations, and basic geometric shapes are categorized. Statistical values for mean, median, mode, and standard deviation are determined, and basic statistical graphs are created. Other topics include ratios, proportions, US standard and metric units of measure, algebraic expressions, and equations.
By the end of this course, you'll be able to do the following:
Solve problems with whole numbers.
Solve fractions.
Solve problems using decimals.
Solve problems using ratios, proportions, and percent.
Solve problems using measurement and geometry.
Solve problems using statistics and probability.
Solve problems with integers.
Solve linear equations.
Credit Hours: 3
College Algebra This course is a graphical and numerical approach to algebra that incorporates the use of technology. Emphasis is placed on solving algebraic application problems, and results are solutions-oriented. The concept of a function as a tool to model real-world data will play a central role. Emphasis will also be placed on the study of equations and inequalities, graphs, matrices and determinants, quadratics, sequences, inductive reasoning, and probability.
By the end of this course, you'll be able to do the following:
Solve equations using the addition principle.
Solve equations using the multiplication principle.
Solve problems using applications of percentages.
Solve inequalities.
Identify functions.
Graph linear functions.
Find the domain & range of a graph or equation.
Find equations of lines.
Use and simplify integers as exponents.
Evaluate exponents and scientific notation.
Add and subtract polynomials.
Multiply polynomials.
Factor and expand differences of squares.
Evaluate and simplify exponential functions.
Recognize, create, and simplify composite functions.
Create and simplify inverse functions.
Evaluate and simplify logarithmic functions.
Apply properties of logarithms to expand or simplify logarithmic expressions.
Recognize mathematical modeling.
Complete matrix arithmetic operations.
Solve systems of equations with Cramer's Rule.
Solve systems of equations with Inverses.
Identify and apply sequence notation.
Identify and apply formulas to arithmetic sequences and series.
Identify and apply formulas to geometric sequences and series.
Use the counting principle to determine the number of possible outcomes.
Calculate and interpret probability.
Solve quadratic equations using the quadratic formula or factoring.
Graph quadratics.
Solve mathematic modeling problems using quadratics.
Credit Hours: 3
SP180 - Principles of Public Speaking
This course is designed to provide you with basic theories and skills that are essential to effective public speaking. Topics include audience analysis, organization, persuasion, credibility, and delivery. Ideally, you should be able to apply these skills in a variety of public speaking situations, whether in future college courses or in nonacademic settings. As a member of the class, you'll also become an active listener and learn to analyze, critique, and evaluate the speaking of others.
By the end of this course, you'll be able to do the following:
Demonstrate and apply knowledge of public speaking principles and concepts.
Relate knowledge and skills needed for effective listening and doing speech criticism.
Recognize the process of selecting and narrowing a speech topic and audience analysis.
Identify and state purposes and central ideas for a speech.
Specify sources and uses of supporting materials and presentation aids in speech preparation.
Construct speech outlines applying organizational methods.
Prepare a formal speech demonstrating skills in speech composition.
Demonstrate knowledge of speech delivery techniques.
Credit Hours: 3
H08 - Medical Coding II
Coding is an invaluable skill for medical professionals. This course continues instruction in the skills needed for correct billing in hospital outpatient clinic, inpatient, and physical office settings.
By the end of this course, you'll be able to do the following:
Explain the role of the ICD-10-CM manual to code health claims and its structure
Identify E/M services and codes, assign CPT codes correctly, and use the CPT index
Describe coding to the highest level of specificity and the steps of accurate code assignment and assigning codes correctly using ICD-10
Explain coding with HCPCS and describe federal laws, regulations, and penalties relating to coding compliance
Examine the impact of computers on health insurance
Discuss reimbursement follow-up, the appeals process for reimbursement, and refund guidelines
Identify the differences between inpatient and outpatient hospital billing and describe the UB-04 hospital claim form
Explain the steps for accurate surgical and procedural coding in a hospital setting using ICD-10-PCS
Credit Hours: 3
Electives (100-200 Level)
Electives (100-200 Level)
*If students expect to complete a bachelor's degree, C09 is required, MA240 is required.
MA260 - Statistical Analysis I
This course is an introduction to basic statistics, including descriptive and inferential statistics. This course will place emphasis on understanding statistical calculations as well as interpreting statistics to understand the meaning behind the number. This course will use Excel to aid in statistical calculations. Topics include principles of experimental design; graphical and numerical methods for summarizing data; describing, exploring, and analyzing data; probability; confidence intervals; and hypothesis testing.
By the end of this course, you'll be able to do the following:
Apply statistical terminology and relevant statistical measurements.
Utilize various visual data displays to understand simple and complex statistical relationships.
Develop an understanding of basic statistical functions, distribution patterns, and variation measurements.
Identify normal distribution patterns and apply the central limit theorem.
Calculate statistical probability and apply its significance.
Relate differences of correlation and causality and their strengths and limitations on projecting results from sample to population with varying confidence levels.
Construct hypothesis testing for means and proportions and interpret results applicability.
Develop hypothesis testing further with the use of t-test, tables, and analysis of variance (ANOVA).
Credit Hours: 3
HE310 - Survey of Healthcare Management
This course will provide you with a comprehensive education about the healthcare industry. You'll build strong critical thinking and analytical skills that you'll need as a future healthcare administrator. This course will examine the full scope of responsibilities associated with the position of healthcare administrator. Topics of discussion include finance, human resources, risk assessment, crisis management, compliance, internal and external audits, quality assessment/control, and performance improvement, as well as legal and ethical concerns as they relate to the healthcare industry.
By the end of this course, you'll be able to do the following:
Identify the responsibilities of the healthcare administrator.
Evaluate various types of healthcare facilities and the different types of services performed in these facilities.
Analyze the financial side of healthcare, including reimbursement methodologies.
Explain the link between quality of care and healthcare administration.
Describe how the essential activities of healthcare administration such as workplace safety, compliance plans, strategic planning, risk management, and crisis management influence the success of a healthcare organization.
Explain how the use of administrative and clinical technology can enhance healthcare operations.
Describe how food operations are handled in the healthcare industry.
Outline how internal and external activities such as performance improvement; audits and inspections; legal and ethical issues; and healthcare marketing, advertising, and public relations improve healthcare operations overall.
Credit Hours: 3
HE320 - Medical Sociology
This course analyzes social factors in relation to health and disease. Consideration will be given to definitions of health, illness behavior, the formal and informal organization of health professions and institutions, and the expanding role of government in the health field. Use will be made of both theory and current research. Social issues and healthcare will also be examined and include poverty and health delivery systems, abortion, euthanasia, child abuse, and old age.
By the end of this course, you'll be able to do the following:
Identify and explore the socio-cultural aspects of health and illness, specifically as relating to the definitions of health, illness, behavior, and social epidemiology.
Describe and examine the social causes of disease and illness and vaccinations due to race, clan, and ethnicity.
Explore the health professions and health institutions from the broader perspectives provided by theory and research in the sociology of occupations and complex organizations.
Identify the forces within the healthcare field and society as a whole that lead to increased government participation in the delivery of healthcare, including the nature of health maintenance organizations and managed care.
Compare and describe traditional-scientific medicine and alternative forms of healthcare, and explain how social-cultural and political-economic factors affect these healthcare methods.
Describe the structure and operation of the American healthcare system, and contrast the major features with the healthcare systems found in other advanced industrial nations.
Identify and discuss ethical issues/moral dilemmas involved with the conducting of medical research and providing or withholding healthcare for the sick and dying.
Identify and describe how environmental conditions and contaminants influence public health, and how social, political, economic, and cultural forces shape environmental conditions and contaminants.
Credit Hours: 3
General Education Elective (300-400 Level)
Electives (100-200 Level)
HE330 - Healthcare Delivery Systems
This course provides a current and comprehensive overview of the basic structures and developments of the US health system. The historical origins, resources, individual services, cost, and quality will be explored. The topics to be covered include the continuum of care, concepts methods and theories in healthcare delivery systems, and computer applications in healthcare.
By the end of this course, you'll be able to do the following:
Examine the development and growth of contemporary healthcare delivery systems.
Identify the management of information by computer applications in healthcare delivery systems.
Analyze and explore the uses and interpretation of statistical healthcare data.
Examine the US health insurance options.
Examine the meanings of outpatient and inpatient services and how this concept relates to healthcare delivery systems.
Review the link between the development of managed care and earlier organizational forms in the US healthcare delivery system.
Identify and examine the different population groups facing greater challenges and barriers in accessing healthcare services.
Identify and outline trends and possibilities for future improvement of healthcare delivery.
Credit Hours: 3
HE350 - Healthcare Human Resource Management
This course is designed to familiarize you with the basic principles of healthcare human resources management. The course begins with an overview of human resources within a healthcare organization. Training, compensation, recruiting, staffing, and performance management are examined. This foundation is used to examine how the human resources professional manages careers, compensation, labor relations, safety and health of employees, and discipline and procedural justice.
By the end of this course, you'll be able to do the following:
Appraise the role of human resources within a healthcare organization, including how the human resources operation is commonly organized and the regulated environment within which human resources must work.
Support the concept that healthcare human resource management requires people-centered skills to support employee retention and reduce problems of performance and behavior.
Describe the roles that human resources and department managers have in matters of training, compensation, the employment process, and performance appraisals.
Evaluate the recruiting and interviewing processes in healthcare organizations, including those governed by civil service systems.
Explain the legal implications of employment documentation as it relates to employee privacy and confidentiality, counseling, and termination.
Describe a department manager's role in the union organizing process, along with the process of arbitration for problem resolution.
Document the evolution of employee relations through three distinct philosophical eras and explain how today's healthcare has changed to improve processes and motivate employees and providers.
Recommend how managers can increase the value and strengthen the effectiveness of human resources by adopting strong ethical practices and using a proactive approach.
Credit Hours: 3
HE360 - Healthcare Economics
The purpose of this course is to provide a step-by-step examination of the basic principles of economics as they apply to health systems. In this course, you'll focus on how healthcare costs are determined, how supply and demand impact healthcare, and how effective healthcare delivery maximizes resources. You'll explore important information on the healthcare reforms currently faced at the state, national, and international levels as well as updated organizational models. As you investigate the tools used to navigate economic feasibility while providing optimal healthcare for recipients, you'll develop a useful framework to understand many current public health and healthcare issues.
By the end of this course, you'll be able to do the following:
Recognize the relevance of economics to healthcare.
Describe the role of market models and government intervention in analyzing economic phenomena.
Analyze the demand for health and how it provides the foundation for the demand for healthcare.
Identify characteristics of the insurance market, including the role of health disparities and associated effects on health outcomes.
Identify the determinants of healthcare supply and how this guides production and cost behaviors.
Describe how workforce factors and technological changes affect the costs of healthcare.
Compare the predominant types of healthcare systems in the world using economic evaluation criteria.
Analyze public health policy issues in the healthcare sector from an economic perspective.
Credit Hours: 3
General Education Elective (300-400 Level)
Electives (100-200 Level)
HE380 - Managed Healthcare
This course presents an overview of major issues related to the design, function, management, regulation, and evaluation of health insurance and managed care plans. It provides a firm foundation in basic concepts pertaining to private and public sector health insurance/benefit plans, both as provided by employers and government agencies such as Medicaid and Medicare.
By the end of this course, you'll be able to do the following:
Identify and explain the historical basis of managed healthcare and health insurance in the United States.
Understand the basic health insurer and managed care organization models.
Identify the basic types of contracted healthcare professionals, facilities, and integrated provider healthcare delivery systems.
Describe the common forms of payment that combine facility and physician payment.
Describe the basic components of quality and utilization management, including structure, process, and outcome.
Identify and describe the basic structure of governance and management in payer organizations.
Understand the basic issues involved with Medicare Advantage and managed Medicaid plans.
Describe the basic structure of state and federal oversight of managed care organizations (MCOs).
Credit Hours: 3
HE400 - Cultural Diversity in Healthcare
This course presents cultural perspectives about healthcare practices. Many diverse cultures are described in rich detail with respect to their similarities and differences. Their individual perspectives on such topics as worldview of health, illness etiology, religion, and health promotion are presented. Health barriers and the Affordable Care Act are described to provide ways to effectively communicate and treat people from different cultures.
By the end of this course, you'll be able to do the following:
Summarize the meaning, theories, and models of multicultural health.
Describe worldview and alternative medicine practices as each relates to healthcare cultures.
Evaluate impact of religion and culture in dissemination of effective health promotion.
Explain how Hispanic and Latino Americans view their health.
Assess the health perspectives of American Indians, Alaskan Natives, and African Americans.
Summarize the Asian American culture as it relates to healthcare practices.
Compare European and Mediterranean Americans' health practices and cultures.
Evaluate non-ethnic cultures and cultural health disparities.
Credit Hours: 3
HE420 - Healthcare Finance & Accounting
This course presents a comprehensive analysis of financially managing a healthcare organization. You'll be introduced to financial terminology and how it's used in organizational analysis. Evaluation of financial statements provides insight as to necessities of effective planning, staffing, inventory management, budgeting, and benchmarking. Lastly, the benefits of electronic record implementation are explored along with how it's being supported by the World Health Organization.
By the end of this course, you'll be able to do the following:
Analyze the annual management cycle.
Analyze revenue for services as a revenue stream.
Analyze the interrelationship between the inventory and cost of goods sold.
Describe three criteria that allow for true comparability.
Perform budget variance analysis.
Distinguish between privately held companies and public companies.
Describe the strategic planning cycle and its process flow.
Discuss why situational analysis is particularly appropriate for electronic records implementation such as ICD-10.
Credit Hours: 3
Elective (300-400 Level)
Elective (300-400 Level)
HE450 - Leadership in Healthcare
This course explores the leadership skills required in the healthcare industry by looking at how effective leaders embrace the inevitability of constant change and diversity. Master leaders use their interpersonal skills to promote change, communicate vision, provide a sense of direction, and inspire employees. In this course, you'll gain insight into various models for leadership and leadership styles. You'll also learn how the medical field is shaping a new community-based approach to care that supports patient satisfaction.
By the end of this course, you'll be able to do the following:
Synthesize healthcare evolution, healthcare management skills, and effective communication within the organization.
Address strategies for employee motivation and the importance of leadership in achieving superior outcomes through performance motivation.
Evaluate the concepts of empowerment, ecosystem, efficiency, and effectiveness as they relate to the role of leadership and the achievement of a highly reliable organizational culture.
Discuss how leaders create an atmosphere within which change is embraced and the focus is on quality.
Assess the competitive environment in which healthcare organizations operate and the various ways marketing can be a means to compete effectively.
Describe the role of leadership in promoting effective community orientations in healthcare systems.
Explain the many and varied forces that have impacted the development and achievement of patient satisfaction goals.
Assess leader traits and behaviors as they relate to dealing with internal and external stakeholders.
Credit Hours: 3
HE470 - Medical Law and Ethics
In this course, you'll learn about how medical law and ethics are interwoven and help define and strengthen healthcare delivery. You'll learn about how both providers and patients have rights and work together to provide optimal health. In addition, you'll learn about workplace safety, protection of medical records, ethical considerations, and future trends and benefits in the healthcare environment.
By the end of this course, you'll be able to do the following:
Contrast laws and ethics and describe how these work within the legal environment.
Summarize how medical care is secured and monitored legally.
Appraise the rights and responsibilities of providers and patients.
Interpret the laws that protect workplace safety.
Synthesize measures to protect patient medical records.
Explain ethical considerations in the medical field.
Summarize death and dying processes.
Relate healthcare's future and benefits.
Credit Hours: 3
HE490 - Healthcare Capstone: Research Study
The capstone course requires you to synthesize the knowledge gained throughout your program and demonstrate mastery of the concepts, theories, and practices through a comprehensive research paper. You'll acquire research skills in design, methodology, and writing. The research paper must not only describe current trends within the chosen topic area, but should demonstrate how the topic relates to the broader field of healthcare management. You'll fulfill the requirement for the course through the submission of written assignments and submission of a scholarly research report.
By the end of this course, you'll be able to do the following:
Examine topics that merit further research within the field of healthcare management.
Apply high-level critical thinking and analytical skills to a specific topic in healthcare management.
Apply knowledge and skills in research design, methods, and processes, including evidenced proficiency in conducting online research.
Describe current trends within a specific topic in healthcare management.
Develop an academic research paper while applying advanced skills in the mechanics of scholarly report writing.
Synthesize scholarly research studies while contributing new ideas and insights to the existing body of research.
Integrate elements of learning from the core courses within the healthcare management program to demonstrate mastery of concepts and their applications.
Discuss research limitations encountered within others' work and your own.
Credit Hours: 3
Elective (300-400 Level)
Elective (300-400 Level)
The Bachelor of Science in Healthcare Management program is designed to provide you with knowledge and skills that you can apply in a variety of healthcare-related career settings. The program lays the foundation for a broad base of knowledge with general education courses in a variety of subject areas. In addition, specialty core courses within the program discipline focus on the managerial, financial, logistical, and ethical aspects of healthcare, enabling you to become well-rounded professionals in your chosen field.
